AudioEye incident

Degraded performance

Minor Resolved View vendor source →

AudioEye experienced a minor incident on February 20, 2024 affecting Customer Portal and API, lasting 18h 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 08:31 PM UTC
Resolved
Feb 21, 2024, 03:13 PM UTC
Duration
18h 42m
Detected by Pingoru
Feb 20, 2024, 08:31 PM UTC

Affected components

Customer PortalAPI

Update timeline

  1. investigating Feb 20, 2024, 08:31 PM UTC

    We are currently investigating an issue causing degraded performance for AudioEye's portal and services.

  2. investigating Feb 20, 2024, 08:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 21, 2024, 03:13 PM UTC

    This incident has been resolved.