AudioEye Outage History

AudioEye is up right now

Pingoru has recorded 19 incidents for AudioEye: 5 in the last 12 months and 1 in the last 90 days.

Source: status.audioeye.com

19incidents recorded
5last 12 months
1last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking AudioEye in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026215 of 744 (2%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202610 of 512 (0%)

Incidents, newest first

Notice October 21, 2026 PHP security vulnerabilities –

Started Oct 21, 2026, 06:34 PM UTC· resolved Oct 21, 2026, 06:34 PM UTC

  1. resolved Oct 21, 2026, 06:34 PM UTC

    On October 21, the PHP project disclosed two critical security vulnerabilities. One AudioEye service uses PHP, and we’ve updated it to a patched version. We’ve found no evidence of exploitation, and no action is needed from customers. If you have questions, contact AudioEye support or your account team.

Read the full incident report →

Notice May 5, 2026 Historical Reporting Data Temporarily Unavailable 15h 22m

Started May 05, 2026, 11:42 PM UTC· resolved May 06, 2026, 03:05 PM UTC

  1. identified May 05, 2026, 11:42 PM UTC

    We are aware of an issue affecting historical reporting data in our Trends (Beta) feature and are actively working to restore it. This does not affect live site scanning or accessibility monitoring. We will post updates as restoration progresses.

  2. resolved May 06, 2026, 03:05 PM UTC

    The historical reporting data used in the Trends (Beta) feature has been restored.

Read the full incident report →

Notice May 1, 2026 Brief DNS Disruption on Aegis Domains During Springtime Migration –

Started May 01, 2026, 05:30 PM UTC· resolved May 01, 2026, 05:30 PM UTC

  1. resolved May 02, 2026, 03:57 AM UTC

    During a planned migration of the Springtime CMP toolbar to new infrastructure, the aegis.audioeye.com and aegis.audioeye-services.com domains experienced approximately 4 minutes of DNS unavailability while DNS records were manually transferred to a new Cloudflare Pages deployment. Service was restored once the DNS update completed, and no further impact was observed.

Read the full incident report →

Notice March 20, 2026 Degradation of Audioeye Services 8m AudioEye Services

Started Mar 20, 2026, 05:56 PM UTC· resolved Mar 20, 2026, 06:04 PM UTC

  1. resolved Mar 20, 2026, 06:25 PM UTC

    During a scheduled deployment of CDN rules, we unintentionally triggered a cache purge. The resulting traffic spike overwhelmed our backend systems, causing server errors for approximately 0.5% of requests between 17:56–18:04 UTC. Our on-call team detected the issue within minutes and restored capacity by scaling backend resources.

Read the full incident report →

Major February 27, 2026 JavaScript Freezing Client Websites – AudioEye Services

Started Feb 27, 2026, 04:54 PM UTC· resolved Feb 27, 2026, 04:54 PM UTC

  1. resolved Mar 12, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2025 Audioeye Portal Down 3h 54m Customer Portal

Started May 01, 2025, 04:41 PM UTC· resolved May 01, 2025, 08:35 PM UTC

  1. investigating May 01, 2025, 04:41 PM UTC

    We are investigating reports of broken links and SSO failures on the audioeye portal. A rollback is being initiated.

  2. investigating May 01, 2025, 05:04 PM UTC

    Fixes have been applied and we are working on restoring remaining functionality.

  3. investigating May 01, 2025, 06:21 PM UTC

    We are continuing to investigate this issue. We are aware of intermittent issues with Partner authentication through portal.

  4. resolved May 01, 2025, 08:35 PM UTC

    The Audioeye Portal is now fully operational.

Read the full incident report →