Atlassian Outage History

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Pingoru has recorded 1,025 incidents for Atlassian: 401 in the last 12 months and 71 in the last 90 days.

Source: status.atlassian.com · Aggregated across Atlassian products

1,025incidents recorded
401last 12 months
71last 90 days
10 hourstypical duration
Incidents per month
050100AprMayJunJulAugSepOct18
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking Atlassian in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20263765 of 720 (9%)
May 202683286 of 744 (38%)
June 202634267 of 720 (37%)
July 202617130 of 744 (17%)
August 202627131 of 744 (18%)
September 20262577 of 720 (11%)
October 20261817 of 597 (3%)

Incidents, newest first

Major June 17, 2025 Child work item panel is not loading intermitently 1h 23m via Jira Core· Viewing content

Started Jun 17, 2025, 08:07 AM UTC· resolved Jun 17, 2025, 09:31 AM UTC

  1. identified Jun 17, 2025, 08:07 AM UTC

    We are investigating reports of intermittent errors for Jira Work Management, Jira Service Management, and Jira Cloud customers for child work item panel. We will provide more details once we identify the root cause.

  2. identified Jun 17, 2025, 08:21 AM UTC

    We continue to work on resolving the child work item panel for Jira Work Management, Jira Service Management, and Jira. We have identified the root cause and expect recovery shortly.

  3. monitoring Jun 17, 2025, 08:54 AM UTC

    We have identified the root cause of the intermittent errors for child work item panel and have mitigated the problem. We are now monitoring closely.

  4. resolved Jun 17, 2025, 09:31 AM UTC

    Between 2:12 UTC to 08:45 UTC, we experienced child work item panel not loading intermittently for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major June 17, 2025 Child work item panel is not loading intermitently 1h 23m via Jira Work Management· Viewing content

Started Jun 17, 2025, 08:07 AM UTC· resolved Jun 17, 2025, 09:31 AM UTC

  1. identified Jun 17, 2025, 08:07 AM UTC

    We are investigating reports of intermittent errors for Jira Work Management, Jira Service Management, and Jira Cloud customers for child work item panel. We will provide more details once we identify the root cause.

  2. identified Jun 17, 2025, 08:21 AM UTC

    We continue to work on resolving the child work item panel for Jira Work Management, Jira Service Management, and Jira. We have identified the root cause and expect recovery shortly.

  3. monitoring Jun 17, 2025, 08:54 AM UTC

    We have identified the root cause of the intermittent errors for child work item panel and have mitigated the problem. We are now monitoring closely.

  4. resolved Jun 17, 2025, 09:31 AM UTC

    Between 2:12 UTC to 08:45 UTC, we experienced child work item panel not loading intermittently for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Read the full incident report →

Notice June 17, 2025 Some Jira Align sites experiencing 500 server error 49m via Jira Align· Pod 10, AWS rds-us-east-2

Started Jun 17, 2025, 06:44 AM UTC· resolved Jun 17, 2025, 07:34 AM UTC

  1. investigating Jun 17, 2025, 06:44 AM UTC

    We are aware of an issue where some Jira Align customers are receiving a 500 server error when attempting to access Jira Align. Our team is aware of this issue and is investigating with urgency. We will provide an update as soon as possible.

  2. monitoring Jun 17, 2025, 07:01 AM UTC

    Jira Align sites that were impacted by this issue should now be back online. Our team is continuing to monitor the situation and will provide further updates when available.

  3. resolved Jun 17, 2025, 07:34 AM UTC

    The incident is resolved and all Jira Align sites are now fully operational.

Read the full incident report →

Critical June 13, 2025 Intermittent issues affecting Bitbucket cloud 2h 37m via Bitbucket· Website, API, Git via SSH, Authentication and user management and 8 more

Started Jun 13, 2025, 01:14 PM UTC· resolved Jun 13, 2025, 03:52 PM UTC

  1. investigating Jun 13, 2025, 01:14 PM UTC

    We’re experiencing a recurrence of the intermittent issue affecting Bitbucket cloud. Our team is working diligently to resolve this issue, and we’ll keep you posted with further updates.

  2. investigating Jun 13, 2025, 01:59 PM UTC

    Our team is focused on investigating and resolving the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.

  3. identified Jun 13, 2025, 02:48 PM UTC

    Our team continues to actively investigate and monitor the intermittent issues with Bitbucket. We are working to ensure full stability and will provide further updates as more information becomes available.

  4. resolved Jun 13, 2025, 03:52 PM UTC

    Between 08:15 and 14:10 UTC on June 14th, 2025, some Bitbucket Cloud customers experienced an issue loading pages and executing API requests. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the issue have been addressed and we’re actively working on a permanent fix. Services are now operating normally. Once we complete our internal incident review process, we will publish a more detailed postmortem of what went wrong, along with steps we're taking to prevent this from happening again in the future.

  5. postmortem Jun 27, 2025, 03:11 AM UTC

    ### **SUMMARY** On June 13, 2025, between 08:58 UTC and 09:34 UTC, a subset of Bitbucket website and API users experienced an error page when attempting to load the website or make API requests. This was caused by high resource usage on a core Bitbucket service’s database, leading to an increase in query response times. A reoccurrence of the issue impacted website reliability again between 12:24 UTC and 14:02 UTC. The incident was detected within 6 minutes by monitoring and was fully mitigated by running scaling database capacity, running database maintenance operations, and removing a faulty read replica, which put Atlassian systems into a known good state. The total time to resolution was about 36 minutes for the first occurrence and one hour and 38 minutes for the second occurrence. ### **IMPACT** The total window during which we saw the impact was June 13, 2025, between 08:58 UTC and 14:02 UTC. The incident caused service disruption to customers trying to access the [Bitbucket.org](http://bitbucket.org/) website and APIs. Customers may have seen a “something went wrong” error page when trying to access the website or APIs. Git operations over SSH and HTTPS were not impacted. ### **ROOT CAUSE** The issue originated from a problem with query plan execution time on read replica instances. This led to increased query latency, spikes in CPU usage, and ultimately resulted in longer request times. As a result, the influx of incoming requests to Bitbucket led to a saturation of connections. This resulted in Bitbucket web requests returning slowly or showing an error page. ### **REMEDIAL ACTION PLAN & NEXT STEPS** We fully understand that outages impact your productivity. While we have a number of testing and preventative processes in place, this specific issue wasn’t identified with existing coverage. We are prioritizing the following improvement actions designed to avoid repeating this type of incident: * Continue to improve database resiliency and read replica routing for Bitbucket Cloud’s dependencies * Improve database monitoring and failover speed to reduce time to recovery * Run database maintenance tasks and improve process to discover and upgrade all databases to well known versions We apologize to customers whose services were impacted during this incident; we are taking steps to improve the platform’s performance and availability. Thanks, Atlassian Customer Support

Read the full incident report →

Critical June 13, 2025 Intermittent issues affecting Bitbucket 2h 7m via Bitbucket· Website, API, Git via SSH, Authentication and user management and 8 more

Started Jun 13, 2025, 09:14 AM UTC· resolved Jun 13, 2025, 11:21 AM UTC

  1. investigating Jun 13, 2025, 09:14 AM UTC

    We are currently experiencing intermittent issues with Bitbucket. Our team is working diligently to resolve this issue, and we'll keep you posted with further updates.

  2. investigating Jun 13, 2025, 09:53 AM UTC

    Our team is still investigating the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.

  3. monitoring Jun 13, 2025, 10:31 AM UTC

    The issues causing intermittence in Bitbucket have been mitigated, and services are now operating normally for all affected users. We will monitor it closely to ensure stability.

  4. resolved Jun 13, 2025, 11:21 AM UTC

    On June 13, Bitbucket Cloud experienced intermittent availability. The issue has now been resolved, and the service is operating normally for all affected users.

Read the full incident report →

Major June 13, 2025 Jira, JWM and JSM Email Automations delays for some users 1h 31m via Jira Core· Automation for Jira

Started Jun 13, 2025, 05:40 AM UTC· resolved Jun 13, 2025, 07:11 AM UTC

  1. investigating Jun 13, 2025, 05:40 AM UTC

    We are aware of some customers having delays receiving emails from their Jira, JWM and JSM automations. Our team is looking into this issue with urgency and will provide further update when available.

  2. resolved Jun 13, 2025, 07:11 AM UTC

    The issues causing delayed emails from Jira have been resolved, and services are functioning normally for all affected users.

Read the full incident report →

Major June 13, 2025 Jira, JWM and JSM Email Automations delays for some users 1h 31m via Jira Work Management· Automation for Jira

Started Jun 13, 2025, 05:40 AM UTC· resolved Jun 13, 2025, 07:11 AM UTC

  1. investigating Jun 13, 2025, 05:40 AM UTC

    We are aware of some customers having delays receiving emails from their Jira, JWM and JSM automations. Our team is looking into this issue with urgency and will provide further update when available.

  2. resolved Jun 13, 2025, 07:11 AM UTC

    The issues causing delayed emails from Jira have been resolved, and services are functioning normally for all affected users.

Read the full incident report →

Major June 11, 2025 Unlinking work items from Focus areas broken 1h 46m via Atlassian Focus· Atlassian product integrations

Started Jun 11, 2025, 01:16 PM UTC· resolved Jun 11, 2025, 03:02 PM UTC

  1. investigating Jun 11, 2025, 01:16 PM UTC

    We are currently investigating an issue where work items (Jira issues, Atlassian Projects/Goals) are unable to be unlinked from Focus areas. Team is actively investigating and will provide updates shortly.

  2. identified Jun 11, 2025, 01:36 PM UTC

    We have identified the issue and are deploying a change to fix. Expecting mitigation within an hour.

  3. identified Jun 11, 2025, 02:20 PM UTC

    Mitigation is expected to take slighter longer than anticipated - expecting another hour or so.

  4. monitoring Jun 11, 2025, 02:56 PM UTC

    The fix has been deployed and we're seeing mitigation. Continuing to monitor and verify.

  5. resolved Jun 11, 2025, 03:02 PM UTC

    Incident confirmed as resolved.

Read the full incident report →

Major June 10, 2025 Forge invocation errors impacting some instances in Singapore region 52m via Confluence· View Content, iOS App, Create and Edit, Android App and 11 more

Started Jun 10, 2025, 09:41 PM UTC· resolved Jun 10, 2025, 10:34 PM UTC

  1. investigating Jun 10, 2025, 09:41 PM UTC

    We are investigating an issue impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region. We will provide more details within the next hour.

  2. resolved Jun 10, 2025, 10:34 PM UTC

    Between 21:39 UTC on June 09, 2025 and 21:35 UTC on June 10, 2025, we experienced a forge invocation errors impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region. The issue has now been resolved and the service is operating normally. We are actively monitoring this capability.

Read the full incident report →

Minor June 5, 2025 Search functionality degradation in Confluence 2h 28m via Confluence· Search

Started Jun 05, 2025, 08:33 AM UTC· resolved Jun 05, 2025, 11:02 AM UTC

  1. investigating Jun 05, 2025, 08:33 AM UTC

    We are investigating an issue affecting the search functionality in Confluence for some users in Europe. Our team is working diligently to resolve the degradation and restore services promptly. We will keep you updated with further information.

  2. investigating Jun 05, 2025, 09:32 AM UTC

    We are continuing to address an issue affecting the search functionality in Confluence for some users in Europe. Our team is actively working to mitigate the impact and restore services promptly. We will keep you updated with further information.

  3. monitoring Jun 05, 2025, 10:41 AM UTC

    The issues affecting the search functionality in Confluence have been resolved, and services now operate normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.

  4. resolved Jun 05, 2025, 11:02 AM UTC

    The issues affecting the search functionality in Confluence have been resolved, and services now operate normally for all affected customers.

Read the full incident report →

Major June 4, 2025 Customers may experience delays or failures receiving emails 41m via Atlas· API, Slack Integration, Email notifications, MS Teams Integration and 3 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 05:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 17:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major June 4, 2025 Customers may experience delays receiving emails 3h 41m via Confluence· View Content, iOS App, Create and Edit, Android App and 11 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major June 4, 2025 Customers may experience delays receiving emails 3h 41m via Bitbucket· Website, API, Git via SSH, Authentication and user management and 8 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Notice June 4, 2025 Customers may experience delays receiving emails 7h 41m via Trello· Trello.com, API, Atlassian Support - Support Portal, Atlassian Support Ticketing and 1 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 05, 2025, 12:59 AM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Notice June 4, 2025 Customers may experience delays receiving emails 3h 41m via Atlassian Access· Domain Claims, Data Classification, SAML-based SSO, Data Security Policies and 6 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major June 4, 2025 Customers may experience delays receiving emails 3h 41m via Jira Core· Viewing content, Create and edit, Authentication and User Management, Search and 7 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major June 4, 2025 Customers may experience delays receiving emails 3h 41m via Jira Work Management· Viewing content, Create and edit, Authentication and User Management, Search and 7 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Notice June 4, 2025 Customers may experience delays receiving emails 3h 41m via Jira Product Discovery· Open projects, Create and delete fields, Add/view data points ("Capture")

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Notice June 4, 2025 Customers may experience delays receiving emails 3h 41m via Jira Align· Pod 1, Pod 2, Pod 3, Pod 4 and 62 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major June 4, 2025 Customers may experience delays receiving emails 3h 41m via Atlassian Compass· GraphQL, Bitbucket, Webhooks, Component Templates and 27 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Notice June 4, 2025 Customers may experience delays receiving emails 3h 41m via Guard· Domain Claims, Data Classification, SAML-based SSO, Data Security Policies and 6 more

Started Jun 04, 2025, 05:17 PM UTC· resolved Jun 04, 2025, 08:59 PM UTC

  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

Read the full incident report →

Minor June 2, 2025 The search bar functionality in Trello is not working properly 1h 15m via Trello· Trello.com

Started Jun 02, 2025, 12:08 PM UTC· resolved Jun 02, 2025, 01:24 PM UTC

  1. investigating Jun 02, 2025, 12:08 PM UTC

    We are currently experiencing an issue with Trello, as the search bar functionality is not working properly. Our team is diligently working to restore services as quickly as possible. We will keep you updated with further developments.

  2. identified Jun 02, 2025, 12:58 PM UTC

    We are currently experiencing an issue with Trello, as the search bar functionality is not working properly. We have identified the issue and are in the process of mitigating the impact. We'll keep you posted with further updates.

  3. monitoring Jun 02, 2025, 01:19 PM UTC

    The issues causing Trello’s search bar functionality to malfunction have been resolved, and services are now operating normally for all affected customers. We will monitor it closely to ensure stability.

  4. resolved Jun 02, 2025, 01:24 PM UTC

    On June 2nd, Trello's search bar functionality was not working correctly. The issue has now been resolved, and the service operates normally for all affected customers.

Read the full incident report →

Major May 30, 2025 Bitbucket - Steps are queued and delayed from starting 1h 17m via Bitbucket· Pipelines

Started May 30, 2025, 01:42 PM UTC· resolved May 30, 2025, 03:00 PM UTC

  1. investigating May 30, 2025, 01:42 PM UTC

    We are investigating an issue affecting Bitbucket, where steps are queued and delayed from starting. Our team is working diligently to resolve this issue and restore services as quickly as possible. We'll keep you posted with further updates.

  2. identified May 30, 2025, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 30, 2025, 02:44 PM UTC

    The Bitbucket issues, where steps were queued and delayed, have been mitigated. Services are now functioning normally for all affected customers. We will monitor it closely to ensure stability.

  4. resolved May 30, 2025, 03:00 PM UTC

    On May 30th, there was an issue where Bitbucket pipeline steps were queued and delayed from starting. This problem has now been resolved, and the service operates normally for all customers.

Read the full incident report →

Critical May 27, 2025 Administration is unreachable 1h 3m via Confluence· Administration

Started May 27, 2025, 06:53 AM UTC· resolved May 27, 2025, 07:56 AM UTC

  1. investigating May 27, 2025, 06:53 AM UTC

    We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.

  2. monitoring May 27, 2025, 07:33 AM UTC

    The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.

  3. resolved May 27, 2025, 07:56 AM UTC

    The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Critical May 27, 2025 Administration is unreachable 1h 3m via Jira Core· Administration

Started May 27, 2025, 06:53 AM UTC· resolved May 27, 2025, 07:56 AM UTC

  1. investigating May 27, 2025, 06:53 AM UTC

    We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.

  2. monitoring May 27, 2025, 07:33 AM UTC

    The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.

  3. resolved May 27, 2025, 07:56 AM UTC

    The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →