Atlassian incident

Jira Users Receiving HTTP 500 Errors

Major Resolved View vendor source →

Atlassian experienced a major incident on May 10, 2019, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2019, 02:10 PM UTC
Resolved
May 10, 2019, 02:37 PM UTC
Duration
26m
Detected by Pingoru
May 10, 2019, 02:10 PM UTC

Update timeline

  1. investigating May 10, 2019, 02:10 PM UTC

    We are investigating an issue with Jira Cloud that is impacting some of our Atlassian Cloud customers. We will provide more details within the next hour.

  2. resolved May 10, 2019, 02:37 PM UTC

    Between 13:30 UTC to 14:05 UTC, we experienced a partial service outage in the US region for Jira Cloud products. The issue has been resolved and the service is operating normally.