Atlassian incident

Atlassian Cloud users experiencing outages

Critical Resolved View vendor source →

Atlassian experienced a critical incident on May 14, 2019, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2019, 08:57 AM UTC
Resolved
May 14, 2019, 11:04 AM UTC
Duration
2h 6m
Detected by Pingoru
May 14, 2019, 08:57 AM UTC

Update timeline

  1. investigating May 14, 2019, 08:57 AM UTC

    We are investigating an outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.

  2. investigating May 14, 2019, 09:28 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 14, 2019, 11:04 AM UTC

    We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.