Atlassian experienced a major incident on September 28, 2020, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 28, 2020, 11:39 PM UTC
We are investigating reports of intermittent errors for some Atlassian, Confluence, Jira Core, Jira Service Desk, Jira Software, Opsgenie, Atlassian Developer, Trello, and Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.
- resolved Sep 29, 2020, 01:03 AM UTC
Between 2020-09-28 21:32 UTC to 2020-09-29 00:09 UTC, we experienced a degradation in functionality for users attempting to authenticate using Microsoft. This affected Confluence, Jira Core, Jira Service Desk, Jira Software, Opsgenie, Atlassian Developer, Trello, and Atlassian Bitbucket. The issue has been resolved and the service is operating normally.