Atlassian experienced a notice incident on April 19, 2021, lasting 10d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 19, 2021, 04:32 AM UTC
We are investigating an incident impacting Jira Cloud, Confluence Cloud, Bitbucket Cloud, and Statuspage. During our investigation, users may be logged out of their accounts as we work towards a resolution. We are continuing to investigate and will update this incident with more details as they are available.
- resolved Apr 30, 2021, 01:34 AM UTC
Between 15/Apr/21 17:20 AM PDT to 27/Apr/21 10:00 PM PDT, we experienced some cloud customers of Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Atlassian Developer, Trello, Atlassian Bitbucket, Atlassian Access, and Jira Align were logged out of there account. The issue has been resolved and the service is operating normally.