Atlassian incident

Increased error rate in US East for Atlassian Jira, Confluence and Access customers

Notice Resolved View vendor source →

Atlassian experienced a notice incident on July 15, 2019, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2019, 03:42 PM UTC
Resolved
Jul 15, 2019, 05:08 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 15, 2019, 03:42 PM UTC

Update timeline

  1. investigating Jul 15, 2019, 03:42 PM UTC

    We are investigating an issue with Atlassians API Gateway in US East that is impacting some Access, Jira and Confluence Cloud customers. We will provide more details within the next hour.

  2. resolved Jul 15, 2019, 05:08 PM UTC

    Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.