Atlassian incident

Major outage affecting all purchasing systems

Notice Resolved View vendor source →

Atlassian experienced a notice incident on September 30, 2019, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2019, 05:40 PM UTC
Resolved
Sep 30, 2019, 07:37 PM UTC
Duration
1h 56m
Detected by Pingoru
Sep 30, 2019, 05:40 PM UTC

Update timeline

  1. investigating Sep 30, 2019, 05:40 PM UTC

    We are currently investigating an incident involving all purchasing systems. Currently all customers will be unable to: - sign up for new products. - receive quotes on or purchase market place add-ons. - provision new products or in some cases deactivate users.

  2. monitoring Sep 30, 2019, 07:23 PM UTC

    Service has been restored, we are continuing to monitor the situation for any regression.

  3. resolved Sep 30, 2019, 07:37 PM UTC

    This incident has been resolved