Atlassian incident

Slow loading times and extended response times for Cloud products in the EU-West region.

Notice Resolved View vendor source →

Atlassian experienced a notice incident on September 10, 2024, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 10:26 AM UTC
Resolved
Sep 10, 2024, 12:43 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 10, 2024, 10:26 AM UTC

Update timeline

  1. investigating Sep 10, 2024, 10:26 AM UTC

    We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.

  2. resolved Sep 10, 2024, 12:43 PM UTC

    Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.