Users experiencing issues accessing multiple Atlassian products
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing CenterPartner Central
Atlassian Partners Outage History
Atlassian Partners is up right nowAtlassian Partners had 4 outages in the last 2 years totaling 27h 29m of downtime — averaging 0.2 incidents per month.
There were 4 Atlassian Partners outages since April 28, 2025 totaling 27h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.
Atlassian Shop site is currently unavailable
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing CenterPartner Central
Timeline · 2 updates
- investigating May 07, 2026, 02:27 AM UTC
Our team is aware that users are currently experiencing a 404 error message when attempting to access the Atlassian Shop website. Our team is looking into this issue with urgency, and we will provide an update when available.
- resolved May 07, 2026, 02:38 AM UTC
Users attempting to access the Atlassian shop will now be directed to our Homepage. This will prevent ongoing security related error messages from being presented in the meantime while the shop is able to be restored to its full functionality. Please reach out to Atlassian Support for additional assistance if required.
Atlassian Cloud Services impacted
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing Center
Timeline · 24 updates
Management of Apps is partially unavailable on different platforms
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing Center
Timeline · 4 updates
- investigating Apr 28, 2025, 11:59 AM UTC
We are currently experiencing partial unavailability in managing Forge apps on different Atlassian platforms. Such as apps lifecycle (installation, removals), developer console usage (including tunnelling), and the creation and deployment of Forge apps. Our team is working diligently to resolve this issue and restore services quickly. We are in the process of identifying the root cause and implementing the necessary fixes. Next updates in 1 hour.
- identified Apr 28, 2025, 12:55 PM UTC
We are currently experiencing partial unavailability in managing Forge apps on different Atlassian platforms, such as apps lifecycle (installation, removals), developer console usage (including tunneling), and the creation and deployment of Forge apps. We have identified the root cause and are in the process of mitigating the impact. We'll keep you posted with further updates. Next updates in 1 hour.
- monitoring Apr 28, 2025, 01:42 PM UTC
The issues causing the unavailability of related Forge apps capabilities on multiple Atlassian platforms have been resolved, and services are now operating normally for all impacted customers. We will continue to closely monitor for stability.
- resolved Apr 28, 2025, 04:12 PM UTC
Between 10:55 AM UTC to 13:15 PM UTC on April 28, 2025, we experienced partial unavailability in managing Forge apps; Such as lifecycle developer console usage, and the creation and deployment of Forge apps for Atlassian Partners, Jira Work Management, Jira, Atlassian Developer, Jira Product Discovery, Compass, and Atlassian Migrations. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.