Atlassian Compass incident

Multiple product logins

Notice Resolved View vendor source →

Atlassian Compass experienced a notice incident on August 30, 2023, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 05:19 AM UTC
Resolved
Aug 30, 2023, 06:17 AM UTC
Duration
58m
Detected by Pingoru
Aug 30, 2023, 05:19 AM UTC

Update timeline

  1. investigating Aug 30, 2023, 05:19 AM UTC

    We are investigating reports of intermittent errors for login to Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Jira Product Discovery, Compass, and Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.

  2. resolved Aug 30, 2023, 06:17 AM UTC

    Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Jira Product Discovery, Compass, and Atlassian Analytics. The issue has been resolved and the service is operating normally.