Atlassian Compass incident

Degraded performance for Forge integrations

Minor Resolved View vendor source →

Atlassian Compass experienced a minor incident on October 5, 2023 affecting Bitbucket and Component Templates and 1 more component, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2023, 04:24 PM UTC
Resolved
Oct 05, 2023, 10:41 PM UTC
Duration
6h 16m
Detected by Pingoru
Oct 05, 2023, 04:24 PM UTC

Affected components

BitbucketComponent TemplatesGitlabCircleCIJSWNewRelicOpsgeniePagerDutySlackSwaggerUI

Update timeline

  1. identified Oct 05, 2023, 04:24 PM UTC

    We're seeing an increase in errors in API calls to the Atlassian Forge platform across all our integrations. The team has identified the cause and is working on mitigating impact.

  2. identified Oct 05, 2023, 06:21 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 05, 2023, 09:56 PM UTC

    We're seeing error rates subside and app behavior return to normal, but will continue monitoring impact.

  4. resolved Oct 05, 2023, 10:41 PM UTC

    This incident has been resolved.