Atlassian Compass experienced a minor incident on August 8, 2024 affecting Metrics, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Metrics
Update timeline
- investigating Aug 08, 2024, 10:49 PM UTC
We're seeing event ingestion and metric derivation delayed. The team is working on resolving the issue.
- identified Aug 08, 2024, 11:28 PM UTC
The team has identified the cause for the delays and is rolling out a fix.
- monitoring Aug 09, 2024, 12:08 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 09, 2024, 12:39 AM UTC
Event ingestion times are back to normal, and we're seeing the delay between event ingestion and metric derivation go down. We're still monitoring the fix and will update once things are back to nominal.
- resolved Aug 09, 2024, 02:55 AM UTC
Event ingestion and metric derivation are both working at normal capacity. This incident is resolved.