Atlassian Compass incident

Compass service inaccessible

Critical Resolved View vendor source →

Atlassian Compass experienced a critical incident on September 24, 2024 affecting Component Templates and Components and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 12:41 AM UTC
Resolved
Sep 24, 2024, 01:07 AM UTC
Duration
25m
Detected by Pingoru
Sep 24, 2024, 12:41 AM UTC

Affected components

Component TemplatesComponentsSearchActivity Timeline

Update timeline

  1. investigating Sep 24, 2024, 12:41 AM UTC

    We're seeing issues accessing Compass. The team has identified the issue and is currently rolling out a fix.

  2. monitoring Sep 24, 2024, 12:54 AM UTC

    We've identified the issue and reverted the faulty change. We're monitoring the change propagation and are seeing systems recover across the board.

  3. resolved Sep 24, 2024, 01:07 AM UTC

    This incident has been resolved.