Atlassian Compass incident

New components not visible when performing searches

Minor Resolved View vendor source →

Atlassian Compass experienced a minor incident on April 28, 2025 affecting Search, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 07:03 PM UTC
Resolved
Apr 29, 2025, 12:15 AM UTC
Duration
5h 12m
Detected by Pingoru
Apr 28, 2025, 07:03 PM UTC

Affected components

Search

Update timeline

  1. investigating Apr 28, 2025, 07:03 PM UTC

    We're seeing a recurrence of the earlier issue around components not showing up in our search indexing. We're working on restoring the service.

  2. monitoring Apr 28, 2025, 08:05 PM UTC

    We've implemented a fix for this issue and are seeing systems recover. We will keep monitoring to make sure we don't see a recurrence of this issue.

  3. resolved Apr 29, 2025, 12:15 AM UTC

    This incident has been resolved.