Atlas incident

Atlas is unavailable

Critical Resolved View vendor source →

Atlas experienced a critical incident on October 16, 2023 affecting API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2023, 04:55 AM UTC
Resolved
Oct 16, 2023, 05:17 AM UTC
Duration
22m
Detected by Pingoru
Oct 16, 2023, 04:55 AM UTC

Affected components

API

Update timeline

  1. identified Oct 16, 2023, 04:55 AM UTC

    We are investigating an issue with Atlas that is impacting all Atlas Cloud customers. We will provide more details within the next hour.

  2. resolved Oct 16, 2023, 05:17 AM UTC

    Between 5:07am UTC to 6:14, we experienced an outage for Atlas. The issue has been resolved and the service is operating normally.