Atlas incident

HOT-106056 Atlassian Intelligence functionally completely down

Notice Resolved View vendor source →

Atlas experienced a notice incident on November 8, 2023, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 02:57 PM UTC
Resolved
Nov 08, 2023, 03:46 PM UTC
Duration
48m
Detected by Pingoru
Nov 08, 2023, 02:57 PM UTC

Update timeline

  1. identified Nov 08, 2023, 02:57 PM UTC

    We continue to work on resolving the outage affecting Atlassian Intelligence related features for Confluence, Jira Service Management, Jira Software, Trello, Atlassian Bitbucket, and Atlas. We have identified the root cause and expect recovery shortly.

  2. resolved Nov 08, 2023, 03:46 PM UTC

    Between 13:40 UTC to 15:30 UTC, we experienced an outage in all Atlassian Intelligence features for Confluence, Jira Service Management, Jira Software, Trello, Atlassian Bitbucket, and Atlas. The issue has been resolved and the service is operating normally.