Atlas incident

Intermittent errors and slow user experience when trying to access Atlas

Minor Resolved View vendor source →

Atlas experienced a minor incident on April 25, 2024, lasting 4d 8h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 02:18 PM UTC
Resolved
Apr 29, 2024, 10:24 PM UTC
Duration
4d 8h
Detected by Pingoru
Apr 25, 2024, 02:18 PM UTC

Update timeline

  1. investigating Apr 25, 2024, 02:18 PM UTC

    We are currently investigating the issue to determine root cause and resolve.

  2. monitoring Apr 25, 2024, 03:11 PM UTC

    Atlas has become responsive a while back and everything seems to be fine. Currently unknown root cause so moving to Monitoring till we understand what caused underlying issue.

  3. monitoring Apr 26, 2024, 01:10 AM UTC

    We are continuing to monitor and to investigate the issue to determine root cause. No further impact since recovery 9 hours ago.

  4. resolved Apr 29, 2024, 10:24 PM UTC

    This incident has been resolved.