Atlas incident

Delayed email and Slack notifications

Minor Resolved View vendor source →

Atlas experienced a minor incident on November 8, 2023 affecting Email notifications, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 06:49 AM UTC
Resolved
Nov 09, 2023, 07:32 AM UTC
Duration
1d
Detected by Pingoru
Nov 08, 2023, 06:49 AM UTC

Affected components

Email notifications

Update timeline

  1. investigating Nov 08, 2023, 06:49 AM UTC

    We are investigating cases of delayed email and Slack notifications for some Atlas customers. We will provide more details within the next 24 hours.

  2. resolved Nov 09, 2023, 07:32 AM UTC

    Between 7 November, 9:30pm UTC to 8 November, 7:30am UTC, we experienced degraded email messages for Atlas. The issue has been resolved and the service is operating normally.