Atlas Alerts Outage History

Atlas Alerts is up right now

Atlas Alerts had 2 outages in the last 2 years totaling 263h 11m of downtime — averaging 0.1 incidents per month.

There were 2 Atlas Alerts outages since July 19, 2024 totaling 263h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://atlas-alerts.mit.edu

Major December 19, 2025

Atlas Alert: SAP Administrative Services Connectivity Issue

Detected by Pingoru
Dec 19, 2025, 10:57 PM UTC
Resolved
Dec 20, 2025, 06:59 PM UTC
Duration
20h 2m
Affected: Atlas Alert
Timeline · 3 updates
  1. identified Dec 19, 2025, 10:57 PM UTC

    MIT is experiencing an unexpected connectivity issue with SAP that is impacting access to the system for finance, HR, and facilities-related functions. It is due to a utility issue and is not a cybersecurity incident. We are working with SAP to restore connectivity and will share updates as more information becomes available.

  2. monitoring Dec 20, 2025, 03:35 PM UTC

    Full connectivity has been restored; both primary and backup connections have been successfully patched. Users can now access SAP systems without limitation. Batch processes and data warehouse refresh are currently underway. We will update when these activities have concluded.

  3. resolved Dec 20, 2025, 06:59 PM UTC

    This incident is resolved. All systems are online and all data is restored. If you encounter any issues, please contact [email protected]

Read the full incident report →

Critical July 19, 2024

Microsoft Windows Crash due to Crowdstrike Issues

Detected by Pingoru
Jul 19, 2024, 11:41 AM UTC
Resolved
Jul 29, 2024, 02:50 PM UTC
Duration
10d 3h
Affected: Atlas Alert
Timeline · 4 updates
  1. identified Jul 19, 2024, 10:20 AM UTC

    A recent worldwide Crowdstrike issue is causing a blue screen error on all recent versions of the Windows operating system running the Crowdstrike software. The only known workaround for affected Windows devices at this time is to: 1. Boot Windows into Safe Mode or the Windows Recovery Environment. 2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory. 3. Locate the file matching "C-00000291*.sys", and delete it. 4. Boot the host normally. This would require administrative access to complete the steps above. IS&T is working to restore central services that rely on Microsoft Windows. If you need assistance with you're Microsoft Windows desktop, please contact your local IT group or contact [email protected]. Crowdstrike has not yet posted any information to fully resolve this issue. As soon as we receive updates from Crowdstrike and/or Microsoft, we will update the community.

  2. identified Jul 19, 2024, 11:41 AM UTC

    A worldwide technology outage is causing a blue screen error on all recent versions of the Microsoft Windows operating system running Crowdstrike software. Crowdstrike is in the process of resolving the issue. In the meantime, MIT IS&T has a workaround for affected Windows devices. Please contact your local IT group or contact [email protected] for assistance. Crowdstrike has not yet posted any information to fully resolve this issue. As soon as we receive an update from Crowdstrike and/or Microsoft, we will update the community.

  3. monitoring Jul 22, 2024, 01:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2024, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →