Atlantic.Net experienced a minor incident on December 12, 2024 affecting New York, New York (USA-East-2), lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 12, 2024, 05:28 PM UTC
The carrier is having issues once again. Our Network Operations team is in communication with the carrier and is in the process of mitigating the outages effects on customers in the NYC data center. We have redundant carriers in the location, and will be turning the problematic carrier down.
- monitoring Dec 12, 2024, 05:30 PM UTC
We are currently running on one carrier in this datacenter, and our networking team is in contact with the affected carrier to monitor for a full resolution for their issues prior to bringing them back online.
- monitoring Dec 13, 2024, 12:20 AM UTC
We have re-enabled the networking redundancy in this region and are continuing to monitor for recurrence for the next 24 hours.
- resolved Dec 13, 2024, 06:03 PM UTC
This incident has been resolved.