Atlantic.Net incident

ORL-FL | Internal Network Issues

Minor Resolved View vendor source →

Atlantic.Net experienced a minor incident on January 20, 2025 affecting Orlando, Florida (USA-East-1) and Email Hosting and 1 more component, lasting 7h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 05:28 PM UTC
Resolved
Jan 21, 2025, 12:42 AM UTC
Duration
7h 13m
Detected by Pingoru
Jan 20, 2025, 05:28 PM UTC

Affected components

Orlando, Florida (USA-East-1)Email HostingSupport Portal

Update timeline

  1. identified Jan 20, 2025, 05:28 PM UTC

    Routine maintenance of a firewall in the Orlando data center has affected some our internal systems, including ticketing. Our Network Operations team is currently working to resolve the issue. Should you have any questions, you can contact us via email or phone number using the information below. Toll Free: (888)618-3282 International: +1-321-206-3734 Email: [email protected]

  2. resolved Jan 21, 2025, 12:42 AM UTC

    This incident has been resolved.