Atlantic.Net experienced a minor incident on January 21, 2025 affecting Orlando, Florida (USA-East-1) and Cloud Services - User Signups and 1 more component, lasting 5h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Orlando, Florida (USA-East-1)Cloud Services - User SignupsCloud Services - User PortalEmail HostingSupport Portal
Update timeline
- identified Jan 21, 2025, 04:09 PM UTC
Continued maintenance of a firewall in the Orlando data center has affected our internal systems, including ticketing. Our Network Operations team is currently working to resolve the issue. This maintenance should not have an impact customer infrastructure, though the Cloud portal may be inaccessible for a brief period of time. Should you have any questions, you can contact us via email or phone number using the information below.
- resolved Jan 21, 2025, 09:32 PM UTC
This incident has been resolved.