Atlantic.Net incident

LON1 to/from SIN1 | Minor Packet Loss

Notice Resolved View vendor source →

Atlantic.Net experienced a notice incident on March 6, 2025 affecting London, United Kingdom (EU-West-1) and Singapore, SG (AP-Southeast--1), lasting 15h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 10:44 PM UTC
Resolved
Mar 07, 2025, 01:50 PM UTC
Duration
15h 6m
Detected by Pingoru
Mar 06, 2025, 10:44 PM UTC

Affected components

London, United Kingdom (EU-West-1)Singapore, SG (AP-Southeast--1)

Update timeline

  1. monitoring Mar 06, 2025, 10:44 PM UTC

    Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the ongoing incident below. Location: LON1 to/from SIN1 Services: Networking Impact: We are in communication with one of our third-party network carriers regarding some packet loss across a BGP route between the London and Singapore data centers. Impact to all customers in both data centers should be insignificant to unnoticeable. ~~Customer Support~~ If you have any questions regarding this incident, please contact our Customer Support Department. Toll Free: (888)618-3282 International: +1-321-206-3734 Email: [email protected]

  2. resolved Mar 07, 2025, 01:50 PM UTC

    This incident has been resolved.