Atlantic.Net experienced a minor incident on April 1, 2025 affecting Orlando, Florida (USA-East-1), lasting 15h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 01, 2025, 09:46 PM UTC
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below incident. ~~Incident Details~~ Location: Orlando, FL (USA-EAST-1) Services: Network Redundancy Incident: The fiber ring connecting our two Orlando sites is experiencing a partial outage, reducing network redundancy for the ORL2 site. Impact: The ORL2 site is configured with a redundant fiber connection, so there is no impact to service. We are continuing to monitor the situation. ~~Customer Support~~ If you have any questions regarding this incident, please contact our Customer Support Department. Toll Free: (888)618-3282 International: +1-321-206-3734 Email: [email protected]
- monitoring Apr 02, 2025, 10:17 AM UTC
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are providing you an update regarding this incident. ~~Incident Details~~ Location: Orlando, FL (USA-EAST-1) Services: Network Redundancy Update: The fiber ring connecting our two Orlando sites has been restored. We are currently monitoring for any latent issues and recurrences. Impact: The ORL2 site is configured with a redundant fiber connection, so there is no impact to service. We are continuing to monitor the situation. ~~Customer Support~~ If you have any questions regarding this incident, please contact our Customer Support Department. Toll Free: (888)618-3282 International: +1-321-206-3734 Email: [email protected]
- resolved Apr 03, 2025, 05:53 AM UTC
This incident has been resolved.