Atlantic.Net experienced a minor incident on February 25, 2026 affecting Orlando, Florida (USA-East-1), lasting 17h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 25, 2026, 07:29 PM UTC
We are currently investigating reports of elevated latency and packet loss impacting a portion of our network traffic traversing one of our upstream transport providers. Our Network Operations team has identified abnormal performance metrics and is actively working to isolate the scope and impact. At this time, customers may experience intermittent latency or packet loss affecting connectivity to certain destinations. We have engaged with the transport provider and will provide updates as more information becomes available.
- resolved Feb 26, 2026, 01:01 PM UTC
The transport provider has confirmed resolution of the underlying issue, and network performance has returned to normal operating levels. We will continue to monitor proactively, but at this time the incident is considered resolved.