Atlantic.Net experienced a major incident on March 13, 2026 affecting Dallas, Texas (USA-Central-1) and Cloud Services - Servers, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 13, 2026, 09:47 AM UTC
We are aware of potential carrier transport issues in the region that is causing higher-than-normal levels of packet loss for services. We are currently working with our upstream carrier to resolve the issue. You may experience periods where your Cloud Servers are intermittently accessible while our team works to resolve the issue. We sincerely appreciate your patience.
- monitoring Mar 13, 2026, 10:28 AM UTC
Connectivity in the Dallas (DAL) region has returned to normal. All services are currently accessible, and we will continue to monitor for stability or recurrences. We will continue to post further updates as necessary.
- resolved Mar 13, 2026, 12:43 PM UTC
This incident has been resolved.