Atlantic.Net incident

cPanel/WHM License Update Failure

Notice Resolved View vendor source →

Atlantic.Net experienced a notice incident on July 8, 2026, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 10:15 PM UTC
Resolved
Jul 08, 2026, 10:55 PM UTC
Duration
40m
Detected by Pingoru
Jul 08, 2026, 10:15 PM UTC

Update timeline

  1. identified Jul 08, 2026, 10:15 PM UTC

    This incident only pertains to some customers with cPanel/WHM servers. cPanel has reported an issue that is preventing licenses from updating, which may impact some users' access to WHM/cPanel web GUI. We are currently monitoring the situation, and direct updates from cPanel can be found here: https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-7th-2026

  2. resolved Jul 08, 2026, 10:55 PM UTC

    More information can be found here: https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026 If needed, please SSH into your server (or console into it) and run: /usr/local/cpanel/cpkeyclt