Athenahealth Outage History
Athenahealth is up right nowPingoru has recorded 209 incidents for Athenahealth: 209 in the last 12 months and 93 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 11 | 720 of 720 (100%) |
| May 2026 | 12 | 744 of 744 (100%) |
| June 2026 | 31 | 720 of 720 (100%) |
| July 2026 | 57 | 744 of 744 (100%) |
| August 2026 | 19 | 724 of 744 (97%) |
| September 2026 | 57 | 709 of 720 (99%) |
| October 2026 | 17 | 152 of 593 (26%) |
Incidents, newest first
Minor September 10, 2026 Maintenance on athenaOne DB24 primary and standbys 1d 11h
Started Sep 10, 2026, 06:30 AM UTC· resolved Sep 11, 2026, 05:37 PM UTC
- monitoring Sep 10, 2026, 06:30 AM UTC
athenaOne DB24 primary and standbys will be unavailable from 09/10/26 2:30 - 09/10/26 6:00 AM ET
- monitoring Sep 10, 2026, 06:30 AM UTC
athenaOne DB24 primary and standbys will be unavailable from 09/10/26 2:30 - 09/10/26 6:00 AM ET
- monitoring Sep 10, 2026, 10:00 AM UTC
The maintenance has been completed now on athenaOne DB24
Minor September 10, 2026 Maintenance on athenaOne DB6 17h 26m
Started Sep 10, 2026, 06:30 AM UTC· resolved Sep 10, 2026, 11:56 PM UTC
- monitoring Sep 10, 2026, 06:30 AM UTC
athenaOne DB6 will be unavailable from 09/10/26 2:30 - 09/10/26 6:00 AM ET
- monitoring Sep 10, 2026, 10:00 AM UTC
The maintenance has been completed now on athenaOne DB6
Minor September 4, 2026 Maintenance on athenaOne DB25 11d
Started Sep 04, 2026, 05:52 PM UTC· resolved Sep 15, 2026, 05:53 PM UTC
- monitoring Sep 16, 2026, 06:30 AM UTC
athenaOne DB25 will be unavailable from 09/16/26 2:30 - 09/16/26 6:00 AM ET
Minor September 4, 2026 Maintenance on athenaOne DB19 11d 1h
Started Sep 04, 2026, 05:41 PM UTC· resolved Sep 15, 2026, 06:49 PM UTC
- monitoring Sep 16, 2026, 06:30 AM UTC
athenaOne DB19 will be unavailable from 09/16/26 2:30 - 09/16/26 6:00 AM ET
Minor September 2, 2026 Maintenance on athenaOne DB40 primary and standbys 8d 17h
Started Sep 02, 2026, 06:14 PM UTC· resolved Sep 11, 2026, 11:21 AM UTC
- monitoring Sep 10, 2026, 06:30 AM UTC
athenaOne DB40 primary and standbys will be unavailable from 09/10/26 2:30 - 09/10/26 6:00 AM ET
- monitoring Sep 10, 2026, 06:30 AM UTC
athenaOne DB40 primary and standbys will be unavailable from 09/10/26 2:30 - 09/10/26 6:00 AM ET
Minor September 2, 2026 Maintenance on athenaOne DB58 primary and standbys 1d 23h
Started Sep 02, 2026, 06:05 PM UTC· resolved Sep 04, 2026, 05:26 PM UTC
- monitoring Sep 09, 2026, 06:30 AM UTC
athenaOne DB58 primary and standbys will be unavailable from 09/09/26 2:30 - 09/09/26 6:00 AM ET
Minor September 2, 2026 Maintenance on athenaOne DB12 primary and standbys 1d 23h
Started Sep 02, 2026, 05:55 PM UTC· resolved Sep 04, 2026, 05:26 PM UTC
- monitoring Sep 09, 2026, 06:30 AM UTC
athenaOne DB12 primary and standbys will be unavailable from 09/09/26 2:30 - 09/09/26 6:00 AM ET
Minor September 2, 2026 Maintenance on athenaOne DB68, DB58, DB70, DB5, DB73, DB42, DB44, DB45, DB23, DB88, DB90, DB61, DB63 2h 10m
Started Sep 02, 2026, 03:55 PM UTC· resolved Sep 02, 2026, 06:05 PM UTC
- monitoring Sep 04, 2026, 06:30 AM UTC
athenaOne DB68, DB58, DB70, DB5, DB73, DB42, DB44, DB45, DB23, DB88, DB90, DB61, DB63 will be unavailable from 09/04/26 2:30 - 09/04/26 5:30 AM ET
Minor September 2, 2026 Maintenance on athenaOne DB68, DB37, DB8, DB9, DB12, DB47, DB48, DB21, DB86, DB85, DB89, DB63 2h 21m
Started Sep 02, 2026, 03:44 PM UTC· resolved Sep 02, 2026, 06:05 PM UTC
- monitoring Sep 05, 2026, 06:30 AM UTC
athenaOne DB68, DB37, DB8, DB9, DB12, DB47, DB48, DB21, DB86, DB85, DB89, DB63 will be unavailable from 09/05/26 2:30 - 09/05/26 5:30 AM ET
Minor September 2, 2026 athenaOne database routine maintenance: September 10 at 1 a.m. ET 2d 4h
Started Sep 02, 2026, 01:19 PM UTC· resolved Sep 04, 2026, 05:41 PM UTC
- monitoring Sep 10, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on September 10, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
Minor September 2, 2026 athenaOne database routine maintenance: September 9 at 1 a.m. ET 23h 50m
Started Sep 02, 2026, 10:53 AM UTC· resolved Sep 03, 2026, 10:44 AM UTC
- monitoring Sep 09, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on September 9, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
Minor September 2, 2026 Maintenance on athenaOne DB76 primary and standbys 11h 25m
Started Sep 02, 2026, 06:30 AM UTC· resolved Sep 02, 2026, 05:55 PM UTC
- monitoring Sep 02, 2026, 06:30 AM UTC
athenaOne DB76 primary and standbys will be unavailable from 09/02/26 2:30 - 09/02/26 6:00 AM ET
- monitoring Sep 02, 2026, 10:00 AM UTC
The maintenance has been completed now on athenaOne DB76
Minor September 2, 2026 Maintenance on athenaOne DB83 primary and standbys 11h 35m
Started Sep 02, 2026, 06:30 AM UTC· resolved Sep 02, 2026, 06:05 PM UTC
- monitoring Sep 02, 2026, 06:30 AM UTC
athenaOne DB83 primary and standbys will be unavailable from 09/02/26 2:30 - 09/02/26 6:00 AM ET
- monitoring Sep 02, 2026, 10:00 AM UTC
The maintenance has been completed now on athenaOne DB83
Minor September 2, 2026 athenaOne database routine maintenance: September 2 at 1 a.m. ET 12h 55m
Started Sep 02, 2026, 05:00 AM UTC· resolved Sep 02, 2026, 05:55 PM UTC
- monitoring Sep 02, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on September 2, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
- monitoring Sep 02, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor September 2, 2026 athenaOne Preview Support Environment maintenance September 1 at 10:30 p.m. ET 15h 17m
Started Sep 02, 2026, 02:30 AM UTC· resolved Sep 02, 2026, 05:47 PM UTC
- monitoring Sep 02, 2026, 02:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on September 1, from 10:30 p.m. to 6 a.m. ET, during which you will not be able to log in to the environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Sep 02, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor September 1, 2026 athenahealth Feature Impact Notification 1d
Started Sep 01, 2026, 04:44 PM UTC· resolved Sep 02, 2026, 04:45 PM UTC
- monitoring Sep 01, 2026, 04:44 PM UTC
We are investigating an issue affecting one or more athenahealth features. Current impact: Some users may be unable to complete specific workflows in affected services. Next update: We will provide additional information when scope or recovery timing is confirmed. We apologize for the inconvenience and appreciate your patience while we investigate.
- monitoring Sep 01, 2026, 05:01 PM UTC
We are seeing signs of recovery and are monitoring closely to confirm the issue has been fully resolved. Current impact: Some users may still notice intermittent impact while service stability is validated. Next update: We will provide a final update once we are confident the issue has been fully resolved. We appreciate your patience while we continue monitoring.
- monitoring Sep 01, 2026, 05:15 PM UTC
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
Minor September 1, 2026 We are investigating an issue! 53m
Started Sep 01, 2026, 04:36 PM UTC· resolved Sep 01, 2026, 05:29 PM UTC
- monitoring Sep 01, 2026, 04:36 PM UTC
We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!
Minor September 1, 2026 athenahealth Service Disruption Notification 1d
Started Sep 01, 2026, 03:53 PM UTC· resolved Sep 02, 2026, 04:26 PM UTC
- monitoring Sep 01, 2026, 03:53 PM UTC
We are investigating reports that some users are having trouble accessing athenahealth services. Current impact: We’re aware of and reviewing an issue in which users are unable to sign orders or sign orders and close an encounter, Beginning September 1, 2026. Next update: We will provide another update in 30 minutes or sooner if more information becomes available. We apologize for the disruption and appreciate your patience while teams work to restore access.
- monitoring Sep 01, 2026, 05:08 PM UTC
We are seeing signs of recovery and are monitoring closely to confirm the issue has been fully resolved. Current impact: Some users may still notice intermittent impact while service stability is validated. Next update: We will provide a final update once we are confident the issue has been fully resolved. We appreciate your patience while we continue monitoring.
- monitoring Sep 01, 2026, 05:33 PM UTC
We are pleased to report this issue has been fully resolved. You should be able to proceed with your work as usual. If you are still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you are unable to access athenaNet, please email [email protected] and include your practice ID and any relevant details. We appreciate your patience while we worked to resolve this issue.
Minor September 1, 2026 Maintenance on athenaOne (PREVW11) and (PREVW15) Support Environment 1d 11h
Started Sep 01, 2026, 04:02 AM UTC· resolved Sep 02, 2026, 03:33 PM UTC
- monitoring Sep 01, 2026, 04:02 AM UTC
athenaOne (PREVW11) and (PREVW15) will be down for maintenance from 09/01/26 12:02 AM to 09/01/26 5:30 AM ET
- monitoring Sep 01, 2026, 09:30 AM UTC
The maintenance has been completed now on athenaOne (PREVW11) and (PREVW15)
Minor August 21, 2026 Maintenance on athenaOne DB60 primary and standbys 11d 10h
Started Aug 21, 2026, 06:30 AM UTC· resolved Sep 01, 2026, 04:36 PM UTC
- monitoring Aug 21, 2026, 06:30 AM UTC
athenaOne DB60 primary and standbys will be unavailable from 08/21/26 2:30 - 08/21/26 6:00 AM ET
- monitoring Aug 21, 2026, 10:00 AM UTC
The maintenance has been completed now on athenaOne DB60
Minor August 19, 2026 athenaOne database routine maintenance: August 21 at 1 a.m. ET 3h 28m
Started Aug 19, 2026, 12:32 PM UTC· resolved Aug 19, 2026, 04:01 PM UTC
- monitoring Aug 21, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on August 21, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
Minor August 18, 2026 Authorization Services maintenance August 18 14d 10h
Started Aug 18, 2026, 05:00 AM UTC· resolved Sep 01, 2026, 03:46 PM UTC
- monitoring Aug 18, 2026, 05:00 AM UTC
Authorization Services will be unavailable Tuesday August 18 from 1-5 a.m. ET. Both Authorization Management and the Medical Electronic Prior Authorization workflows will be unavailable during this time. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Aug 18, 2026, 09:00 AM UTC
The Maintenance window is now closed.
Minor August 18, 2026 athenaOne Preview Support Environment maintenance August 17 14d 11h
Started Aug 18, 2026, 03:30 AM UTC· resolved Sep 01, 2026, 02:51 PM UTC
- monitoring Aug 18, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on August 17, from 11:30 p.m.-6 a.m. ET. You’ll still have access to the rest of athenaOne and its functions. During this downtime, users will not be able to log in to the respective environments. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Aug 18, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on August 17, from 11:30 p.m.-6 a.m. ET. You’ll still have access to the rest of athenaOne and its functions. During this downtime, users will not be able to log in to the respective environments. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Aug 18, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor August 17, 2026 athenaOne database routine maintenance: August 17 at 1 a.m. ET 10d 8h
Started Aug 17, 2026, 05:00 AM UTC· resolved Aug 27, 2026, 01:08 PM UTC
- monitoring Aug 17, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on August 17, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
- monitoring Aug 17, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor August 14, 2026 Maintenance on athenaOne DB2 primary and standbys 12d 6h
Started Aug 14, 2026, 06:30 AM UTC· resolved Aug 26, 2026, 12:44 PM UTC
- monitoring Aug 14, 2026, 06:30 AM UTC
athenaOne DB2 primary and standbys will be unavailable from 08/14/26 2:30 - 08/14/26 6:00 AM ET
- monitoring Aug 14, 2026, 10:00 AM UTC
The maintenance has been completed now on athenaOne DB2