Astronomer incident

Cost Breakdown Dashboard data update delayed

Minor Resolved View vendor source →

Astronomer experienced a minor incident on April 7, 2025 affecting Cloud UI, lasting 5h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 01:42 PM UTC
Resolved
Apr 07, 2025, 07:18 PM UTC
Duration
5h 35m
Detected by Pingoru
Apr 07, 2025, 01:42 PM UTC

Affected components

Cloud UI

Update timeline

  1. identified Apr 07, 2025, 01:42 PM UTC

    Data shown in the Organization Dashboards Cost Breakdown (for Enterprise customers) is delayed. As stated on the page itself, the latest data is as of April 4th. The processing to update this dashboard is currently ongoing, and we expect the data to be refreshed at approximately 16:00 UTC.

  2. identified Apr 07, 2025, 04:43 PM UTC

    Deployment cost is now up to date, but compute costs for some customers remain outdated. We were working with our billing vendor to determine the source of the issue.

  3. resolved Apr 07, 2025, 07:18 PM UTC

    This issue is now resolved except for one customer who we have contacted directly.