Astronomer incident

Customers using Azure-managed subscriptions may be unable to access the Astro UI.

Major Resolved View vendor source →

Astronomer experienced a major incident on July 21, 2025 affecting Deployment Access and Deployment Management and 1 more component, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 09:23 AM UTC
Resolved
Jul 21, 2025, 02:05 PM UTC
Duration
4h 41m
Detected by Pingoru
Jul 21, 2025, 09:23 AM UTC

Affected components

Deployment AccessDeployment ManagementCloud UICloud APIDashboards and Analytics

Update timeline

  1. investigating Jul 21, 2025, 09:23 AM UTC

    We are actively investigating the issue.

  2. investigating Jul 21, 2025, 01:04 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 21, 2025, 01:04 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 21, 2025, 01:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2025, 02:05 PM UTC

    This incident has been resolved.