Astronomer incident
Astro UI unavailable with "Invalid Authorization Code" error
Astronomer experienced a major incident on November 16, 2025 affecting Cloud UI and Cloud UI and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 16, 2025, 08:06 PM UTC
We are currently investigating an issue with the auth layer of the Astro Cloud UI. We will update this incident as we have more information. Airflow deployments and task execution is unaffected.
- identified Nov 16, 2025, 08:11 PM UTC
This issue is related to an outage in Auth0's US-3 Public Cloud. For more information on that incident please see Auth0's incident here: https://status.auth0.com/incidents/hykzwhgmgn8z
- monitoring Nov 16, 2025, 08:18 PM UTC
We are beginning to see successful login attempts and are continuing to monitor this issue.
- monitoring Nov 16, 2025, 08:37 PM UTC
Auth0 has reported they are observing full recovery at this time. We're continuing to monitor but seeing full recovery on our side as well.
- resolved Nov 16, 2025, 08:47 PM UTC
This incident has been resolved by Auth0.