AssemblyAI incident

Increased processing times for US async transcription

Minor Resolved View vendor source →

AssemblyAI experienced a minor incident on July 9, 2026 affecting Asynchronous API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 01:53 PM UTC
Resolved
Jul 09, 2026, 02:12 PM UTC
Duration
19m
Detected by Pingoru
Jul 09, 2026, 01:53 PM UTC

Affected components

Asynchronous API

Update timeline

  1. investigating Jul 09, 2026, 01:53 PM UTC

    We are seeing increased processing times for pre-recorded (async) transcriptions on the US endpoint. Webhook deliveries may also be delayed. We are currently investigating.

  2. identified Jul 09, 2026, 01:59 PM UTC

    We have identified the issue causing elevated processing times for async transcriptions on the US endpoint and have addressed the root cause. The system is recovering, but processing times remain elevated while the backlog clears. Webhook deliveries may also continue to be delayed.

  3. monitoring Jul 09, 2026, 02:10 PM UTC

    We have been monitoring the queue drain and transcription pickup delays caused by the backlog. Processing times are returning to normal ranges on the US endpoint and the backlog has cleared. We are continuing to monitor.

  4. resolved Jul 09, 2026, 02:12 PM UTC

    This incident has been resolved. Async transcription processing times on the US endpoint have returned to normal ranges and webhook deliveries are operating normally.