AssemblyAI incident
Timeout on transcriptions using speaker labels
AssemblyAI experienced a major incident on June 25, 2026 affecting Asynchronous API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2026, 03:37 PM UTC
We are currently investigating an issue with async transcriptions on the US endpoint that use speaker labels. This is resulting in timeouts for all transcriptions with speaker labels enabled for files under 5 minutes long.
- identified Jun 25, 2026, 03:38 PM UTC
The issue has been identified and a fix has been released.
- monitoring Jun 25, 2026, 04:00 PM UTC
A fix has been implemented and our API is slowly beginning to recover normal processing.
- monitoring Jun 25, 2026, 04:14 PM UTC
The root cause has been addressed and our system is slowly working through the transcript backlog, which is causing slower processing on our US async endpoint.
- monitoring Jun 25, 2026, 04:27 PM UTC
Our API is continuing to recover and incoming transcriptions are returning to normal processing. We are continuing to monitor the situation.
- resolved Jun 25, 2026, 04:48 PM UTC
This incident has been resolved.