AssemblyAI incident
Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU
AssemblyAI experienced a critical incident on June 24, 2026 affecting Asynchronous API, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 09:13 AM UTC
We are currently investigating degradations affecting only traffic to the EU versions of Universal-3Pro and Universal-3-5-pro for pre-recorded audio transcription.
- identified Jun 24, 2026, 09:34 AM UTC
Our engineering team has identified the issue and is actively working to implement a fix. We will continue to provide updates as more information becomes available.
- monitoring Jun 24, 2026, 10:16 AM UTC
A fix has been implemented and requests to the EU versions of Universal-3-Pro and Universal-3-5-Pro no longer show degradations. We are continuing to monitor to ensure stability.
- resolved Jun 24, 2026, 10:40 AM UTC
The issue affecting EU pre-recorded transcription for Universal-3-Pro and Universal-3-5-Pro has been fully resolved, the fix was implemented at 10:05 UTC. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to [email protected].