AssemblyAI experienced a minor incident on October 20, 2025 affecting Billing, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Billing
Update timeline
- identified Oct 20, 2025, 11:00 PM UTC
We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.
- monitoring Oct 20, 2025, 11:39 PM UTC
Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.
- resolved Oct 21, 2025, 12:29 AM UTC
This incident has been resolved.