AssemblyAI incident

Degraded performance for requests using Slam-1

Minor Resolved View vendor source →

AssemblyAI experienced a minor incident on October 31, 2025 affecting Asynchronous API, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 10:38 AM UTC
Resolved
Oct 31, 2025, 01:27 PM UTC
Duration
2h 49m
Detected by Pingoru
Oct 31, 2025, 10:38 AM UTC

Affected components

Asynchronous API

Update timeline

  1. investigating Oct 31, 2025, 10:38 AM UTC

    We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in some transcripts being returned with server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.

  2. investigating Oct 31, 2025, 10:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 31, 2025, 10:42 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 31, 2025, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 31, 2025, 01:27 PM UTC

    This incident has been resolved.