AssemblyAI incident
Cloudflare outage affecting documentation access and Google Auth flow on dashboard
AssemblyAI experienced a major incident on November 18, 2025 affecting Website and Dashboard, lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:15 PM UTC
Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.
- identified Nov 18, 2025, 02:23 PM UTC
Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.
- monitoring Nov 18, 2025, 03:15 PM UTC
Our documentation is now accessible and all users can sign-in to the dashboard using Google Authentication. We will continue to monitor the situation in case anything changes.
- resolved Nov 18, 2025, 08:58 PM UTC
Cloudflare has restored normal operation, and access to our documentation and Google Authentication is fully restored. All services are functioning as expected, and the incident is now resolved.