AssemblyAI incident

Expected responses from LLM Gateway using Claude models

Minor Resolved View vendor source →

AssemblyAI experienced a minor incident on November 24, 2025 affecting LLM Gateway, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 10:39 PM UTC
Resolved
Nov 25, 2025, 01:45 AM UTC
Duration
3h 5m
Detected by Pingoru
Nov 24, 2025, 10:39 PM UTC

Affected components

LLM Gateway

Update timeline

  1. investigating Nov 24, 2025, 10:39 PM UTC

    We are currently investigating an issue with LLM Gateway that is causing unexpected responses when using Claude models. This issue is not affecting LLM Gateway requests using other models. We are working to identify and resolve the root cause of these issues.

  2. identified Nov 25, 2025, 12:22 AM UTC

    We have identified the root cause of this issue and are working to release a fix.

  3. monitoring Nov 25, 2025, 01:15 AM UTC

    We have released a fix that has resolved the unexpected responses we were seeing when Claude models were used. Everything is working normally now, but we will continue to monitor traffic to ensure continued good performance.

  4. resolved Nov 25, 2025, 01:45 AM UTC

    We have continued to see good performance since releasing the earlier fix and are now marking this issue as resolved.