Assembled incident

Voice AI failing back to human agent because of ElevenLab outage

Major Resolved View vendor source →

Assembled experienced a major incident on June 12, 2025 affecting Voice, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:16 PM UTC
Resolved
Jun 12, 2025, 09:02 PM UTC
Duration
2h 46m
Detected by Pingoru
Jun 12, 2025, 06:16 PM UTC

Affected components

Voice

Update timeline

  1. identified Jun 12, 2025, 06:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 12, 2025, 09:02 PM UTC

    The issue has been resolved, and we are accepting calls again.