Assembled incident

Realtime overview data failing to load

Major Resolved View vendor source →

Assembled experienced a major incident on May 12, 2025 affecting Application and Reporting and data services, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 07:15 PM UTC
Resolved
May 12, 2025, 08:24 PM UTC
Duration
1h 9m
Detected by Pingoru
May 12, 2025, 07:15 PM UTC

Affected components

ApplicationReporting and data services

Update timeline

  1. investigating May 12, 2025, 07:33 PM UTC

    We are currently investigating an issue with data on our Realtime Overview page failing to load.

  2. investigating May 12, 2025, 07:59 PM UTC

    We're continuing to actively investigate an issue with data on our Realtime Overview page. We appreciate your patience!

  3. monitoring May 12, 2025, 08:18 PM UTC

    We've identified the issue and have started to restore data on the Realtime Overview page. We're continuing to confirm the root cause of this issue and monitor for reocurrences.

  4. resolved May 12, 2025, 08:24 PM UTC

    We've resolved this issue and confirmed that functionality has been restored. We identified the root cause as a recent code change with unintended impacts to our Realtime Overview page.