Ashby incident

All-In-One: Issues sending E-Signatures

Critical Resolved View vendor source →

Ashby experienced a critical incident on January 2, 2026 affecting Dropbox Sign, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2026, 09:12 PM UTC
Resolved
Jan 02, 2026, 11:36 PM UTC
Duration
2h 23m
Detected by Pingoru
Jan 02, 2026, 09:12 PM UTC

Affected components

Dropbox Sign

Update timeline

  1. investigating Jan 02, 2026, 09:12 PM UTC

    Dropbox Sign is currently experiencing downtime. You may have issues sending e-signature requests until this is resolved.

  2. resolved Jan 02, 2026, 11:36 PM UTC

    Dropbox Sign has resolved their downtime, and we've verified e-signature works in Ashby.