Asana incident

App and API errors

Notice Resolved View vendor source →

Asana experienced a notice incident on March 25, 2025 affecting App and App and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 02:36 PM UTC
Resolved
Mar 25, 2025, 03:28 PM UTC
Duration
52m
Detected by Pingoru
Mar 25, 2025, 02:36 PM UTC

Affected components

AppAppAppAppAPIAPIAPIAPI

Update timeline

  1. investigating Mar 25, 2025, 02:36 PM UTC

    We saw a high rate of errors due to overload of internal infrastructure. We see partial recovery, and are continuing to investigate.

  2. monitoring Mar 25, 2025, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 25, 2025, 02:44 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Mar 25, 2025, 03:12 PM UTC

    We have scaled up affected infrastructure are continuing to monitor application health and metrics.

  5. resolved Mar 25, 2025, 03:28 PM UTC

    This incident has been resolved. We are doing root cause analysis and will post an update within 72 hours.