Asana experienced a notice incident on April 25, 2025 affecting App and App and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
AppAppAppAppAPIAPIAPIAPIMobileMobile
Update timeline
- monitoring Apr 25, 2025, 10:42 PM UTC
We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.
- resolved Apr 25, 2025, 11:44 PM UTC
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.