Aruba User Experience Insight incident

Dashboard Not Showing Green Status

Minor Resolved View vendor source →

Aruba User Experience Insight experienced a minor incident on April 28, 2024 affecting Dashboard, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2024, 06:27 AM UTC
Resolved
Apr 28, 2024, 08:30 AM UTC
Duration
2h 3m
Detected by Pingoru
Apr 28, 2024, 06:27 AM UTC

Affected components

Dashboard

Update timeline

  1. monitoring Apr 28, 2024, 06:27 AM UTC

    We have identified an issue which was causing the status on the Experience page to show as offline. We have implemented a fix and expect the state on that page to return to normal within the next 30 minutes. There has been no loss of data for customers, only an issue with the calculation showing the "good" state shown on the dashboard.

  2. monitoring Apr 28, 2024, 06:27 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 28, 2024, 08:30 AM UTC

    This incident has been resolved.