Aruba User Experience Insight incident

Erroneous SSL Errors Displayed for Custom Web Server Tests

Notice Resolved View vendor source →

Aruba User Experience Insight experienced a notice incident on November 22, 2024 affecting Dashboard and Notifications and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 07:19 PM UTC
Resolved
Nov 22, 2024, 07:19 PM UTC
Duration
—
Detected by Pingoru
Nov 22, 2024, 07:19 PM UTC

Affected components

DashboardNotificationsUXI Sensor

Update timeline

  1. resolved Nov 22, 2024, 07:19 PM UTC

    Between November 20th and November 22nd, users who have configured a custom web server test with SSL certificate validation set to 'false' may have experienced erroneous SSL errors on their dashboards. This occurred when HTTP tests were redirected to HTTPS by the web server. This issue affected a small subset of customers that had this specific test configuration. The issue has been identified and resolved. We apologize for any inconvenience caused.