Aruba User Experience Insight incident

Data Push Destinations | Incidents and Issue Outage

Aruba User Experience Insight experienced a notice incident on January 8, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jan 08, 2025, 12:14 PM UTC
Resolved: Jan 06, 2025, 08:00 AM UTC
Duration: —
Detected by Pingoru: Jan 08, 2025, 12:14 PM UTC

Update timeline

resolved Jan 08, 2025, 12:14 PM UTC

We detected an issue with our Data Push Destination pipeline for Issues and Incidents. The issue occurred between January 6th, 9:00 GMT and January 8th, 8:00 GMT. During this time, the data processing pipeline stalled, preventing Issues and Incidents from being sent to customers' Data Push Destinations. No data was lost during this period; however, customers did not receive any Issues or Incidents. Once the issue was identified, we restored the processing and cleared the backlog. Whilst we were processing the backlog, customers may have received an influx of older Issues or Incidents. Having worked through the backlog our Issue and Incident Data Push Destinations are back to normal operation.