Aruba Networks incident

Multiple customers are reporting issues authenticating credentials on Orchestrator

Major Resolved View vendor source →

Aruba Networks experienced a major incident on September 26, 2025 affecting Orchestrator As a Service(Northern Virginia) and Orchestrator Service Provider(Northern Virginia) and 1 more component, lasting 13h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 10:00 AM UTC
Resolved
Sep 26, 2025, 11:34 PM UTC
Duration
13h 33m
Detected by Pingoru
Sep 26, 2025, 10:00 AM UTC

Affected components

Orchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)Orchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)Orchestrator As a Service(Ohio)Orchestrator Service Provider(Ohio)Orchestrator Global Enterprise(Ohio)Orchestrator As a Service(Mumbai)

Update timeline

  1. investigating Sep 26, 2025, 06:31 PM UTC

    We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.

  2. identified Sep 26, 2025, 06:31 PM UTC

    We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

  3. monitoring Sep 26, 2025, 06:32 PM UTC

    We are currently monitoring the issue and hope to resolve it quickly.

  4. resolved Sep 26, 2025, 11:34 PM UTC

    The issue that was identified has now been fully resolved.