Artifik experienced a major incident on October 31, 2023, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 01, 2023, 10:00 AM UTC
The links from Doffin or other public sources does not work and give 404 errors.
- postmortem Nov 01, 2023, 10:00 AM UTC
The URLs not working was a side effect of a hotfix deployment that was not happening in our QA environment. We are investigating our deployment procedures and data in staging environment to make sure this does not happen again. There was no full system downtime, but for users coming in to the procurement from Doffin for the first time, the procurements seemed non-existing, thus it was a critical error. We estimate that the error was active for about 45 minutes.